Effective Date: August 24, 2026
Last Updated: August 24, 2026

Markpholio (“we”, “our”, “us”) is an AI-powered marketing, automation and digital transformation agency. This Privacy Policy explains what personal information we collect through markpholio.com, why we collect it, how we use and protect it, and the choices you have. If you have questions about anything here, contact us at sales@markpholio.com.

1. Who We Are

Markpholio provides AI solutions, marketing automation, digital advertising, analytics, web and app development, IT consulting and outsourcing services to businesses. Our website is https://markpholio.com.

For any privacy-related request, we can be reached at:
Email: sales@markpholio.com
Phone: +91 888 999 3876

2. Information We Collect

Information you give us

When you complete a contact form, request a quote, subscribe to our newsletter, or message us via WhatsApp or email, we collect the details you choose to provide. Depending on the form, this may include:

• Your name
• Email address
• Phone number
• Company or organisation name
• The subject and content of your enquiry

You do not have to give us this information, but we need it to respond to your enquiry or deliver the service you have asked about.

Information collected automatically

Like most websites, we automatically collect limited technical information when you visit, including your IP address, browser type and version, device type, operating system, referring website, the pages you view, and the dates and times of your visits. This is collected through cookies and similar technologies, and through our web server logs.

Comments

If you leave a comment on a blog post, we collect the information shown in the comment form, along with your IP address and browser user agent string, to help with spam detection. Comments are held for moderation before publication.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Prepare proposals, quotes and project documentation
• Communicate with you about ongoing projects and support
• Send marketing communications and newsletters, where you have asked to receive them
• Understand how visitors use our website so we can improve it
• Detect and prevent spam, fraud and abuse
• Meet our legal, accounting and contractual obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. Legal Bases for Processing

Where data protection law requires us to identify a legal basis, we rely on the following:

• Consent — for marketing emails, newsletters and non-essential cookies. You may withdraw consent at any time.
• Contract — where processing is necessary to provide services you have engaged us for.
• Legitimate interests — to respond to enquiries, secure our website, and understand how it is used, provided your rights do not override those interests.
• Legal obligation — where we must retain records for tax, accounting or regulatory reasons.

5. Cookies and Tracking

Cookies are small text files stored on your device. We use:

• Essential cookies — required for the site to function, including session and security cookies. If you log in to an administrator account, we set cookies to store your login session and screen preferences; login cookies last two days and display preference cookies last one year.
• Preference cookies — if you leave a comment, you may choose to save your name, email and website for convenience. These last one year.
• Analytics cookies — help us understand which pages are visited and how visitors navigate the site, so we can improve it.
• Marketing and advertising cookies — where used, these support advertising and remarketing campaigns on third-party platforms.

You can control or delete cookies through your browser settings. Blocking non-essential cookies will not prevent you from using the site, though some features may work less smoothly.

6. Third-Party Services

We use trusted third-party providers to operate our website and business. These may include website hosting, email delivery, analytics, advertising platforms, customer relationship management tools, and messaging services such as WhatsApp. These providers process data on our behalf and are only permitted to use it to provide their service to us.

Our website may embed content from other sites, such as videos or maps. These behave as if you had visited the other site directly and may collect data about you, set cookies, and track your interaction with the embedded content. We do not control the privacy practices of these third parties and encourage you to review their policies.

7. How Long We Keep Your Data

We keep personal information only as long as we need it:

• Enquiries that do not become projects — typically up to 24 months, then deleted.
• Client and project records — for the duration of the engagement and afterwards as required for legal, tax and accounting purposes.
• Newsletter subscribers — until you unsubscribe.
• Blog comments — retained indefinitely so follow-up comments can be recognised automatically, unless you ask us to remove them.
• Server and analytics logs — typically retained for a limited period for security and diagnostic purposes.

8. Your Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent for marketing at any time
• Unsubscribe from marketing emails using the link in any message we send

To exercise any of these rights, email sales@markpholio.com. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.

9. Data Security

We use appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access and disclosure. These include encrypted connections (HTTPS), access controls, and restricting access to personal data to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. International Transfers

We operate internationally and work with service providers who may store or process data outside your country of residence. Where personal data is transferred across borders, we take steps to ensure it remains protected to a standard consistent with this policy and applicable law.

11. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Email: sales@markpholio.com
Phone: +91 888 999 3876
Website: https://markpholio.com

See also our Terms & Conditions.